Ticketting Software

Bestdesk is chintam’s prestigious ticketing software which helps to improve customer satisfaction. Our Bestdesk is appreciated for its flexibility, streamlined support and easy-to use facilities. Our ticketing software comes with Built-In Email Support, Customizable Help Desk and traffic control strategies. This ticketing software comes with excellent documentation and implementation procedures which are easy to handle and no need for training. Bestdesk creates a fruitful relationship with your customers by making responsible answers on their queries. It helps the organization to keep tracking the lists of user requests and other IT support related issues.

Bestdesk salient features:

  • Self-service
  • Reporting and Analytics
  • Keep track of conversations
  • Team Inbox
  • Agent collision detection
  • SLA Management
  • Custom ticketing solutions
  • Canned responses
  • Priority setting
  • Work Acknowledgements